Return and refund Policy

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Return and Refund Policy

At Hem Fashion World, we strive to ensure your complete satisfaction with every purchase. However, if for any reason you are not entirely pleased with your order, we offer a hassle-free return and refund policy to make your shopping experience worry-free.

Return Eligibility:

• Items must be unused, unwashed, and in their original condition.

• Returns must be initiated within 2 days of delivery.

How to Initiate a Return:

1. Contact our customer support team at [hemfashionworld@gmail.com/7305035806] to request a return authorization.

2. Pack the item securely in its original packaging along with the original invoice or receipt.

Refund Process:

• Once we receive your returned item, our quality assurance team will inspect it to ensure it meets the return eligibility criteria.

• If approved, refunds will be processed within 4 business days via the original payment method.

Exclusions:

• Personalized or customized items.

• Items marked as final sale.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as per your preference.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Contact Us:

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us at [hemfashionworld@gmail.com/7305035806]. Our dedicated customer support team is here to assist you.

Policy Updates:

Hem Fashion World reserves the right to update or modify this return and refund policy at any time. Please review this page periodically for any changes.